Customer Service Representative

Scully and Scully, the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience required.

Responsibilities Include

• Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders.
• Provide exceptional service and correspond with customers via email and phone in a timely fashion.
• Follow up on existing issues and keep customers updated on the status of their orders.
• Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness.
• Send and track customer sample requests as well as other administrative projects.

Basic Qualifications

• Sales experience required.
• Ability to give exceptional customer service in a timely fashion.
• Excellent technical skills, including MS Office Suite and web-browsing.
• Great organizational, verbal and interpersonal skills.
• Very detail oriented and a quick learner.
• Ability to multi-task and prioritize.
• Computer data entry proficiency.

We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off). Opportunity for growth within the company.

• Please attach your resume in PDF or DOC format.