PAM - Community Association Manager

Job Description

Job Description

About PAMco PAMco is a community association management company specializing in HOA and condominium management across Central Texas, including the Austin and San Antonio areas. We focus on financial transparency, operational excellence, and proactive community leadership to protect property values and help residential communities thrive. We’re growing our portfolio and adding experienced managers to our team.

Position Summary

We’re seeking an experienced Portfolio Community Association Manager to oversee a portfolio of HOA and condominium communities in the Austin and San Antonio markets. You’ll be the primary liaison between Boards of Directors, homeowners, vendors, and our internal team, keeping operations, finances, and compliance running smoothly. Work Arrangement

• This is a hybrid role.
• One mandatory in-office day per month
• Mandatory attendance at all in-person office meetings, board meetings, and annual meetings
• Evening meetings are part of the role and are compensated with overtime

Target OTE: $75,000 − $110,000

Key Responsibilities Community & HOA Operations

• Manage day-to-day operations of HOA and condominium communities
• Coordinate maintenance, repairs, and capital improvement projects
• Conduct regular on-site inspections and enforce compliance (violations, deed restrictions)
• Oversee vendor performance, contracts, and contractor relationships
• Handle emergency response and issue resolution Board & Resident Relations
• Serve as the primary point of contact for board members, homeowners, and committees
• Prepare and facilitate board meetings and annual meetings, including evening meetings
• Develop and distribute board packets, agendas, and meeting minutes
• Respond to resident inquiries by phone, email, and written correspondence Financial Management
• Prepare and manage annual budgets for each community
• Review and present monthly financial statements and reports
• Process invoices and support account reconciliation
• Monitor expenses against approved budgets
• Assist with reserve planning and capital expenditures Compliance & Governance
• Ensure compliance with governing documents, HOA regulations, and local and state law
• Stay current on Texas association law and legislative updates
• Manage insurance claims and risk mitigation Team & Administrative Oversight
• Supervise on-site staff when applicable
• Coordinate payroll and administrative functions
• Maintain organized records and documentation

Requirements

Required Qualifications

• 3+ years of HOA, condominium, or community association management experience
• Experience managing a portfolio of properties
• Strong knowledge of HOA operations, board governance, and resident relations
• Experience with budgeting and financial reporting, reading and analyzing financial statements, and vendor and contract management
• Proficiency in Microsoft Excel and Word
• Strong organizational and multitasking skills
• Ability to attend evening board meetings and in-person meetings throughout the month Preferred Qualifications
• Active CAM license or equivalent (CMCA, AMS, PCAM)
• Experience with HOA management software (CINC, AppFolio, Vantaca, TOPS)
• Knowledge of Texas HOA laws
• Based in or near the Austin or San Antonio areas

Benefits

Compensation & Benefits

• Annual base salary set at a 10-property portfolio
• 25% management fee for every managed building over 10, with a 20-building target
• Percentage of each sale fee at the building
• Overtime for evening meetings
• Target OTE: 75, 000 − 110,000
• Medical, dental, and vision insurance
• 401(k) with company match (currently 4%)
• Front-loaded PTO